Reliks Gift Certificates can be redeemed online, in store or over the phone using the git code found on your email certificate or printed certificate. Once redeemed if there is a remaining credit balance it will be stored on your reliks.com account or a temporary account for later use. Gift certificates or account credit does not expire and can be used on any purchase until the balance is depleted. Multiple gift certificates or account credits can be used on the same purchase and in conjunction with any other promotions or offers. If you are having trouble using your gift certificate to pay for an order online, please ensure that you are entering the claim code exactly as it appears on your gift certificate, and that the code has not been used in a previous order. If the code is correct, please contact us immediately.